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Best and Worst Patients

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Maxine_20escape_20button_max50

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Posted 6 months ago

 

Ok Medical Assistants==== Tell us about your "best" and "worst" patients.

Maxine_20escape_20button_max50

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Rate This | Posted 6 months ago

 

 Ok.. seeing as to you guys have viewed but not responded I will start the ball rolling, hopefully.


My best patients are the ones that   #1) Understand the doctor is mostly never on time. There is our time and doctor time ( hehe).


                                                                      #2) Actually know the meds they are taking and what they are for.


 


My worst patients are the ones that  #1) Think that they are the only ones being seen by the doctor.


                                                                        #2) Do not complain about testing we need to do (labs, EKG) to complete their accessment.


Most of my patients are on the "best" side, but as we all know we have those "worst" ones.

Photo_user_blank_big

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Rate This | Posted 5 months ago

 

LOL, I'll add to worst patients.  Back in 1983 I started in the field, back then as a Hospital Corpsman/EMT in the US Navy.  My first duty assignment was Portsmouth Naval Hospital, and what surprised me, being male, I was placed in the OB/GYN clinic, in charge of pharmacy and triage.


When you go to a doctors office, you are triaged, regardless of scheduling, especially in an ob/gyn setting.  My beef generally was with the wives of officers, who also thought that they carried their husbands rank around with them.  For example, one woman, who's husband was a Navy Captain, equivalent to a full Colonel in the other branches, came in for her scheduled 9am exam, at the same time, a young woman, maybe 18 or 19, came in with her enlisted husband who was an E-3.  She was pregnant and bleeding, so, as per policy and common sense, I took her immediately and informed the Captains wife she would have to have a seat in the waiting room until I could deal with the young lady, at this point, she became irate, and threatened to inform her husband of my disrespect.  At which point, I called over our charge nurse, who called the Master at Arms to escort her out of the hospital.


I'm just glad I don't see this in civilian practices lol.  About the worst I've seen are the patients who refuse to get off their cell phones while I'm attempting to get a history.

Picture_038_max50

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Rate This | Posted 4 months ago

 

im not a medical assistant but i am a pharmacy tech, and my worst patients are those that ding ding ding, think they are our and their drs only patient... and dont understand when they wait until they have been out of a med for 2 days to call in a prescription we have to special order and then we dont have it... its peachy... and my favorites, are definately the ones who only ask short simple questions and know to direct the rest to their drs or the pharmacist and give you the exact information you need without a ton extra and not too little...

Jesse_max50

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Rate This | Posted 4 months ago

 

nah my worst patient that one time that a family came in the doctors office and she came in as a major headache so as i was doing her vitals signs the underage girl was a little uncalmed so since she told me what she came in for is to refill her prescription medications she had this for over three months from now and i was doing my externship so i was only one month experienced so as we go back i show the medications to the doctor and the doctor informed me that she was addicted to the medication and same as the mom she was addicted too she had the same medication as also so what the doctor did she changed the medication i guess the whole family and the underage girl was greatly dissapointed so those where one of kind worst patient ever

081_81_1__max50

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Rate This | Posted 3 months ago

 

In the past there have been some interesting patients.  The worst ones would be the ones who would vent on you because you're not bringing them back at the time of their scheduled appointment.  So you stand and listen so that you could get the questions asked that you need to ask and the vital signs or whatever the doctor with whom you are working with asked of you.  (I've worked with several doctors in the fields of general practitioner, neuropsychiatrist, psychiatrist, psychologist, biofeedback specialist, podiatrist, and a chiropractor. (That's all in one practice.)  I just left Jefferson Heart Institute in Philadelphia where I worked with various cardiologists and their fellows -- hectic, but rewarding.  My favorite patients were those that were Holocaust survivors.  The stories they could tell you -- so much they went through; especiallly those that still had the tattoos on their arms.  One lady told me that she would go to the various schools in the area and talk about it:  she was even involved in the Holocaust Museum there  When I put myself in her position what I went through and all of the busyness during those days didn't matter to a hill of beans what those people went through.  So whenever I have a "bad" day, I remember them and that day doesn't seem so bad at all.


 

Maxine_20escape_20button_max50

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Rate This | Posted 2 months ago

 

 WOW, What a rewarding experience to have served Holocaust survivors. Those people give a new meaning to survivor!

Pictures_max50

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Rate This | Posted 6 days ago

 

Thank you for the stories and insite, all...

Pompei_guy_max50

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Rate This | Posted 2 days ago

 

Hey peacebe, was she a "Jew for Jesus," because if she was then I'm almost certain she spoke at my school way back when I was still in middle school.  Very interesting lady she was.


More to the point of the thread, I think the worst patients are the ones who feel the need to insist that a wheelchair will be fine, even when you know that despite the best of reasons they may have, it will still mean that you now have to drag around an oxygen tank two seperate IV poles and a portable heart moniter along with an aid to help with one of the poles and the nurse to keep an eye on the monitor.  . . .  You just want to sit there and say in the nicest voice possible, "sir, the reason we sent for you to come down on a streacher was simply because that's the most practicle way to do it," but you know as they struggle to get into the chair and grouse about how they don't need a streatcher, that saying anything at all would simply be unprofessional.